AREAS OF EXPERTISE: 
Honesty in the Workplace, Leadership and Team Development, Influential Communication, Principled Negotiation, Strategic Planning

BIOGRAPHY / SERVICES
     Gail Kelley founded St. Charles Consulting, an organization development corporation, in 1983 after ten years as a Pentagon analyst. She, with 8 associates, schedules over 150 international consulting and training days a year for corporations like Shell, Freeport McMoran, and AT&T. She is an author and contributing editor on leadership, team development, and open communication. She developed and facilitates the Shell Exploration & Production (SEPCo) Leadership Forum and is a senior consultant to the SEPCo Operations Supervisor Development Program.


PROGRAM TITLES

The Honest Workplace

• Understand the three essentials for open, energizing workplaces
• Learn to overcome the major barriers to an open environment
• Explore the fundamental three-dimensional theory of interpersonal development and your patterns of behavior
• Understand open communication: take the fear out of telling the 'truth' "Identify the impact of the self-concept on listening and innovation
• Develop reduced defensiveness when dealing with "difficult people"

The Honest Woman

• Identify and BREATHROUGH communication log jams for both your self and others
• Experience firsthand how more honesty (less withholding!) improves personal and professional effectiveness
• Enhance leadership and relationship skills and learn to coach and communicate with others for more responsibility and motivation
• Give and receive feedback in a non-threatening and productive way
• Learn how to reduce stress and conflict
  

Team Development
Develop a significantly increased level of teamwork so that teams work cooperatively to achieve a common goal. Create teams with esprit de corps, the intangible spirit that creates superb performance and results.Program Objectives: Teams will establish shared, viable goals. Communication will be open, feedback effective, behavior ethical. Conflict will be used to fuel creative problem-solving. Team will implement effective action plans.

Strategic Planning
Focus on Core Competencies and strategic advantages in mission statement refinement. Understand who we are when at our best and what the world is calling for us to produce/create. Identify themes, strengths and hopes.Assess operational restraints and environmental influences.Determine future impact of each restraint and influence.

• Focus is on strategic opportunities and vision: possibility statements. Identify goals.
• Focus is on strategic propositions and objectives

Principled Negotiation
Experience and apply principled negotiation that sees beyond simple goal opposition to reaching winning agreements and developing long term relationships.Know elements of successful negotiation and understand skills and style of negotiating. They will become skilled in preparation for negotiation (clarity of outcome, short & long-term objectives, research on alternatives, etc.) and in the application of cooperative principles to their negotiation problems.

Influential Communication
Enhance communication, influencing, and learning skills through the use of style-flexing techniques in written and verbal modes.Learn the four different personality/temperament styles. Understand the impact of style on communicating, leading, thinking, and learning. Gain skill in flexing styles so communication effectiveness and clarity is increased.